Delivery charges vary depending on your location and will be communicated before your order is dispatched.
We aim to process and dispatch all orders as quickly as possible. Delivery timelines vary depending on your location, with Nairobi orders typically arriving sooner than orders outside Nairobi.
Yes. All confirmed purchases are considered final sale, except in cases where an item is incorrect, damaged or
defective.
Due to the nature of our products, we do not accept returns or exchanges due to a change of mind. We encourage customers to confirm their fragrance selections before completing their purchases.
If you receive an incorrect, damaged or defective item, please contact us immediately upon delivery so we canassist you.
Yes. At Kika Scents, we pride ourselves on offering authentic fragrances sourced from trusted suppliers.
Yes! We deliver across Kenya through our trusted courier partners.
Absolutely! You can collect your order from our store in Nairobi CBD during our business hours.
You may check out all the available products and buy some in the shop.
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